StumbleUpon redesign gives the site a fresher, more visual look that is easier to navigate and simpler to use. The introduction of Channels provides a separate space where brands and companies can promote themselves, a less obviously commercial version of the site’s Paid Discovery service which some 60,000 products, publishers and other sellers have already used.
For marketers though, the question is whether they should be using it at all.
StumleUpon recently landed its 20 millionth member. Although that’s only a fraction of the 800 million or so people who regularly use Facebook if those 20 million people include your core buyers, then being active on the site might well be an important part of your social media strategy — or should be.
The site throws up some unique challenges though. It’s a social bookmarking service rather than a fully-fledged social media site. Think of Facebook with only the option to like (and un-like) a site, and those sites thrown up to visitors almost at random so that they “stumble upon” new publishers and firms with content and products that interest them.
It’s the “almost” that makes the difference. Click the Stumble button and StumbleUpon will offer a page based on interests, preferences and friends. The site tries to target pages to its readers, a system that allows for some influence. Recommend pages in the same field as your firm’s, follow other Stumblers and suggest more pages, and there’s a better chance that your own Web pages can win more views. That’s useful if your main goal on social media is to drive traffic to your website.
And that can happen. A recommendation on StumbleUpon can deliver a sudden spike in view numbers. Once that happens, the page can sometimes turn up again, delivering occasional spikes in popularity.
Digg — another social bookmarking site — has been known to deliver even bigger spikes but the site is also known for not delivering sales. Win a high ranking on Digg and the sudden burst of popularity can be enough to crash even mid-sized servers. Companies have found that very few of those new visitors bother to click through or buy.
It all comes down not to functionality but to demographics. StumbleUpon was long thought of as the “everyman” of social bookmarking sites, a place that was simple enough for anyone to use and where the Web pages offered covered a broad range of topics. (On Digg, you can expect to find lots of weird news stories, technology links and raving reviews of Ron Paul.) That title has probably now been taken by Facebook. But StumbleUpon’s users might be more geeky than many thought.
Analysis of StumbleUpon traffic to websites has revealed that the site’s readers are heavy Firefox users, with as many as 93 percent using the open source browser. One site came up with a profile of the typical StumbleUpon user as a 26-year-old, middle class, Firefox-using student with a big screen and a PC.
The question for marketers though is whether those students are likely to be buying our products. You can figure that out by tracking those visitors through Google Analytics to the purchase page.
If you are getting traffic from StumbleUpon — and that traffic is buying — you are going to need to learn more about StumbleUpon’s new design.


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